For product information, registering a product, extending your warranty and other services, our helpful FAQ section below has the answers to your questions. Still can’t find what you’re looking for in the FAQs? Get in touch with us, we’re here to help.
XR FLEXVOLT is our revolutionary range of 54V cordless tools that give you the power of corded with the freedom of cordless. The XR FLEXVOLT battery is the only battery on the market that automatically switches from 54V to 18V enabling it to power both 18V and 54V power tools in the 18V XR and XR FLEXVOLT ranges. Find out more about XR FLEXVOLT here.
Yes. XR FLEXVOLT batteries are backwards compatible with all 18V XR products and chargers — any XR 18V cordless power tool that you already have can be powered by an XR FLEXVOLT battery. Find out more about XR FLEXVOLT here.
Users can extend the warranty of their DEWALT tools for up to 3 years. Simply subscribe to MYDEWALT, follow the instructions to register your product, and add it to your Tool Overview within 4 weeks of purchase. To subscribe, click here.
In order to find accurate parts, manuals and drawings for your tool you must know the tool's model number and type number. On DEWALT tools, the model number and type number are usually on the warning label or nameplate typically found on the bottom or side of the tool. The label for larger equipment, like generators, can be found on the top of the equipment. For help finding your model number please click here.
The serial number of your tool can usually be found either on the rating label or within the battery compartment. It will either be a series of numbers or a mixture of letters and numbers. For help finding your serial number please click here.
The date code is the year of manufacture followed by the week and the plant. For example, a product made in the second week of 2017 in plant 59 would be 2017- 02 59. For help finding your date code click here.